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Contact

Questions?

We have two support teams.

  • Enrollment and Cancellation Support

    Enrollment and Cancellation Support can answer your questions before you begin enrollment and assist with documents you will need at the initial stages of your account setup and enrollment at support@savvynannypayrollservices.com (best and fastest contact) or by phone to (510) 542-7681. If you no longer need our service, you can cancel online within your account.

    This support is available 9-5 p.m. Pacific Time.

  • Payroll Service Support

    Payroll Service Support will assist you in all areas of completing enrollment, running payroll, anything involving your payroll taxes and filings. You can reach them from inside your account once you begin enrollment.

    This support is available 7.30 a.m. – 7 p.m. Central Time Monday-Friday and 8 a.m. – 12 noon Saturday.

    This support is available on demand by phone, chat, and email.

Mail Address:

  • Savvy Nanny Payroll Services, LLC

    1326 Virginia Street
    Berkeley CA 94702

Your access to our software is available 365 days a year, 24 hours a day barring unforeseen service interruptions.

We are available all days Monday-Friday except New Year’s Day, Memorial Day, 4 th of July, Labor Day, Thanksgiving and Christmas Day.

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Pricing

Over 2 Employees:                $6/per employee per month plus $5 added to annual filing fee per employee

Corrected W-2s                     $35.00

Missing EIN/State Tax ID Account #        $50.00

Direct Deposit Returned (deposit returned from financial institution)   $50.00

Direct Deposit Reversal        $50.00

Entity Change                        $150.00

Filing Fees for Reports After Termination $50.00

Per Hour Fee for Government Audit Support (non-tax guarantee related, meaning we are still responsible for correcting any errors on our end and paying any fees incurred by our mistake.)     $75.00

Non-Sufficient Funds (1st NSF)       $150.00

Non-Sufficient Funds (2nd NSF)      $250.00

Non-Sufficient Funds (3rd NSF)      $400.00

Non-Sufficient Funds (After 3rd NSF)         $400.00

Other Ad-Hoc requests         $75.00

Phone-in/Fax Payroll           $100.00

Quarterly Amended Returns            $150.00

Re-Run Payroll                      $35.00

Replacement of Quarterly/Annual Reports           $35.00

Retrieve Data Older than 2 years    $150.00

Adjustments to Set-Up After First Payroll is Processed    $100.00

Tracing Deposits                   $50.00

Base Fee for Year-end Corrections to State or Federal Forms (After February 28)       $300.00

Base Fee for Year-end Corrections to State or Federal Forms (Before February 28)    $200.00

Per Hour Fee for Year-end Corrections to State or Federal Forms (After February 28)           $75.00